Refund policy

We want you to be satisfied with your purchase. Please read our return and refund policy carefully.

Return Window

We accept returns within 30 days of delivery.

Return Conditions

To be eligible for a return, items must be:

• Unused and unworn
• In original condition
• In original packaging
• With all tags, accessories, and packaging materials included

Items that show signs of use, damage, wear, washing, or alteration may not be accepted.

Non-Returnable Items

The following items may not be eligible for return:

• Final sale items
• Gift cards
• Items damaged by misuse
• Items returned without original packaging
• Items returned after the return window

How to Start a Return

Please contact us at:

luckly901225@outlook.com

Include:

• Order number
• Full name
• Reason for return
• Photos of the item if damaged or incorrect

We will provide return instructions after reviewing your request.

Return Shipping

Unless the item is damaged, defective, or incorrect, customers are responsible for return shipping costs.

We recommend using a trackable shipping method.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed back to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and your order number.

Exchanges

We currently recommend placing a new order after your return is approved and refunded.

Contact Us

Light Luxury Station
Email: luckly901225@outlook.com